Program of Assertive Community Treatment (PACT)

The Norfolk Community Services Board's Program of Assertive Community Treatment, known as PACT, is the program indicated for adults with severe and persistent mental illnesses. Symptoms and impairments of these illnesses produce distress and major functional disability in adult role functioning. Clients are not excluded from PACT services because of the severity of illness, disruption in the community or in the hospital, or failure to participate in or respond to traditional mental health services. The three primary components of the PACT Program are treatment, rehabilitation, and support services.



Specific services provided under the PACT umbrella are as follows:

• Symptom and need assessments, with staged interventions;
• Psychopharmacological treatment, medication administration, monitoring;
• Nursing;
• Case Management;
• Skills training in activities of daily living, social skills, and interpersonal relationships;
• Substance abuse treatment for individuals with co-occurring disorders;
• Individual and group supportive counseling;
• Work-related services to help find and maintain employment;
• Support for resuming education;
• Peer counseling and recovery training;
• Collaboration with families, providers and other involved parties;
• Direct support and advocacy to help individuals access community resources;
• Mobile crisis assessment and intervention;
• Collaboration with Emergency Services and hospitals.