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State Corporation Commission, Consumers

1300 East Main Street - Tyler Building
Richmond, VA 23219

(804) 371-9741

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Contact Information

(804) 371-9741
(877) 310-6560
(804) 371-9206

Who We Are

Insurance questions and information are handled by the Bureau of Insurance. The Bureau produces a number of Consumer Guides and offers information of particular interest to Senior Citizens, as well as different topics for Consumer Outreach. The Bureau also houses the Office of the Managed Care Ombudsman.  

The Bureau licenses, regulates, investigates and examines insurance companies, agencies and agents on behalf of the citizens of the Commonwealth of Virginia. The Bureau reviews insurance policies to ensure compliance with Virginia law, monitors insurance companies' activities to make sure they conduct their business according to statutory and regulatory requirements, evaluates the financial condition of insurance companies and the ability to pay claims; and ensures that the citizens of Virginia will have access to adequate and reliable insurance protection.

Call the Hotline Toll Free number at 877-310-6560 for questions or request a brochure. Insurance guides available are property and casualty insurance, health insurance, Medicare insurance guide, long term care insurance, Medicare Supplement and Life Insurance.


Who We Serve

Languages Spoken
Service Area(s)

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Other Eligibility Criteria
Resident of Virginia

Available 24/7

Intake Process
Call the office or the Hotline for more information.
Self Refer
Provider Refer
Intake Contact Email

Report Problems
Call the Agency