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Before any assistance is provided by Sentara RMH Medical Center, patients must apply for and follow through with an application for federal, state, or local assistance. These programs, such as Medicaid, exist to provide healthcare coverage to eligible patients. Representatives of these agencies are based at RMH and may visit you while you are a patient or mail you a letter offering their free assistance. If you receive a letter, please call to find out if you are eligible for any of these programs.
Patients who are not eligible for any of the federal, state, or local programs may be eligible for the RMH Financial Assistance Program. Note: You must apply for and follow through with an application for any federal, state, or local assistance to be eligible for Sentara RMH Financial Assistance.
The program assists both uninsured and under-insured patients. In order to qualify, patients:
- Must have received medically necessary, urgent, or emergent services;
- Must meet income and asset guidelines (For example: Income below 4x Federal Poverty Level (FPL) for family size);
- Must have been screened for federal, state, or local assistance;
- Must not have refused insurance coverage through their employers;
- Must complete a signed and witnessed financial assistance application and provide proof of income and assets.
- Applications will be reviewed and patients who qualify will be awarded full or partial assistance with their hospital bills.
Sentara RMH financial assistance can only be used for RMH hospital bills; however, patients who receive assistance should let their other healthcare providers know in case those providers have similar programs.