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Carilion Clinic

2900 Lamb Circle
Christiansburg, VA 24073

(540) 731-2000

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37.0884097, -80.5060365

Contact Information

Main
(540) 731-2000
Toll-Free
(800) 422-8482
Phone Emergency
(800) 284-8898

Who We Are

Carilion Clinic is committed to providing quality health care to all, regardless of their ability to pay. The financial assistance program is designed to allow relief of all or part of the charges that exceed a patient's reasonable ability to pay.  See more information at Financial Assistance Summary

Carilion uses the Federal Poverty Guidelines (FPG) published and updated yearly in the Federal Register along with a Financial Needs Assessment Questionnaire (FNAQ, as developed by Carilion) to determine eligibility. Together, the family income, number of family members living on that income, and equity in real property are pertinent factors in determining how much, in the sole judgment of Carilion, a patient is reasonably able to pay for services. 

All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.  To apply for financial assistance for eligible services billed by Carilion Clinic, please complete the Financial Needs Application.

Who We Serve

Languages Spoken
English
Service Area(s)
Alleghany County
,
Botetourt County
,
Carroll County
,
Covington City
,
Craig County
,
Floyd County
,
Galax City
,
Giles County
,
Montgomery County
,
Pulaski County
,
Radford City
,
Roanoke City
,
Roanoke County
,
Salem City
,
Wythe County

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
Yes
Other Eligibility Criteria
The facility serves adults who need behavioral health or substance use services.

Available 24/7
No
Additional Availability Comments
Inpatient visiting hours are 5:30 PM to 6:30 PM.

Intake Process
Visit the website; call; complete the application and provide documents. Call or visit Billing Customer Service at or 1-866-720-3742,
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(800) 284-8898

Report Problems
Call the Agency